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Rizzo
Joined: 27 Apr 2006
Posts: 78
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Stupid Internet Company
Had a problem with my internet company today. Rang them and said that it wasn't working, i couldn't surf the net, nor clear emails.
The guy asked me if i'd sent an email to the help desk. 
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Mummybrain
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Sat Apr 29, 2006 8:03 am |
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Rizzo
Joined: 27 Apr 2006
Posts: 78
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LOL i didn't say it was easy to get hold of them! That took about 20 minutes!!!
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Mummybrain
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Sun Apr 30, 2006 7:16 am |
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cinemaKid
Joined: 22 Mar 2005
Posts: 1819
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quote:
Originally posted by Rizzo:
LOL i didn't say it was easy to get hold of them! That took about 20 minutes!!!
That's terrible. When I call my host company, I am aggravated before I call (I typically find a problem, and the problem should have been resolved by the host company, IMO. This is why I am aggravated). But it doesn't take 20 minutes for me to talk to a real person and start pointing out their incompetence. Banks and credit card companies are terrible; they just provide one of the worse phone services.
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Sun Apr 30, 2006 7:25 am |
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Rizzo
Joined: 27 Apr 2006
Posts: 78
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It was terrible, i was not at all impressed. I was so not impressed i have now changed to a different internet compant (who by the way answered my call in about 1 minute)
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Mummybrain
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Sun Apr 30, 2006 8:44 am |
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cinemaKid
Joined: 22 Mar 2005
Posts: 1819
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quote:
Originally posted by Rizzo:
I was so not impressed i have now changed to a different internet compant (who by the way answered my call in about 1 minute)
I might be being a little cynical here, but many companies treat new customers all right, but they change their attitude after a couple of months. My host company, for example, provided pretty good service when I signed up. Now their service is mediocre at best.
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Sun Apr 30, 2006 8:57 am |
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Rizzo
Joined: 27 Apr 2006
Posts: 78
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We'll see i guess. After being treated like an idiot by my last company, i refuse to use their service, or lack thereof
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Mummybrain
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Sun Apr 30, 2006 9:08 am |
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Rizzo
Joined: 27 Apr 2006
Posts: 78
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I don't think you get customer service ANYWHERE now... tried going to mcd's lately?
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Mummybrain
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Sun Apr 30, 2006 9:25 am |
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cinemaKid
Joined: 22 Mar 2005
Posts: 1819
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quote:
Originally posted by Rizzo:
I don't think you get customer service ANYWHERE now... tried going to mcd's lately?
Mcd's? Are you talking about Macdonald's? If so, they only sell garbage there (quite literally to a certain extent).
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Sun Apr 30, 2006 9:27 am |
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Rizzo
Joined: 27 Apr 2006
Posts: 78
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i was talking about the 'customer service' you get at such places...
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Mummybrain
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Sun Apr 30, 2006 9:29 am |
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Soliloquy
Joined: 01 Jul 2007
Posts: 568
Location: New York |
That customer service representative was probably trying to increase his # of "resolved" calls per hour by getting you off the phone without solving your problem. The email help desk might have just told you to call
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Fri Oct 12, 2007 8:27 pm |
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